Help
Support
Contact us
Email us at support@wellnessproject.ai. We typically respond within 1 to 2 business days.
Include your account email so we can find your record. If you can't sign in, mention that and describe what happens when you try.
Common questions
- Reset password. On the sign-in screen, tap Forgot password and follow the email link. Check your spam folder if it doesn't arrive within a few minutes.
- Wearable not syncing. Open Settings inside the app, find the integration (Apple Health, Fitbit, Oura, Google Health Connect), disconnect, then reconnect. If the issue persists, email us with the device name and last successful sync date.
- Export your data. Settings → Export All My Data generates a spreadsheet of everything you've logged.
- Delete your account. Settings → Delete Account, or use our public form at wellnessproject.ai/delete-account if you can't sign in.
- Report a bug or request a feature. Email us with a short description and, if possible, a screenshot.
Important: not a medical product
Wellness Project is a personal logging and informational tool, not a medical service. It does not diagnose, treat, or prevent any condition. For urgent or medical issues, contact a licensed clinician or your local emergency service.
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Wellness Project LLC · Beverly, MA